How to encourage your customers to write reviews for your online shop
Customer reviews are very powerful and can triple your sales. This is because potential customers tend to trust third party reviews than what you put up on your website or social media pages. Here are tips for getting your customers to write a review for your online shop:
Get listed on reviews platform
As a business owner, you should be sure that your company is not only listed on reviews platform like UK.collected.reviews, but in the right section. People who want to drop reviews for you might check a reviews website and when you are not on the website or in the right section, they might not be able to drop review. As an online store, your company should be listed where customers can drop reviews about online shopping.
Do your homework well
Ensure that your online shop has a strong presence on all the major social media platforms that influence customers giving reviews. For instance, people like to read reviews on Google a lot, so you can register your online business with Google. Other sites like Facebook, Instagram, etc. are important too. After, make it easy for your customers to write reviews.
You can send them an email immediately after they buy your product or service and keep sending them reminders till they bulge. However, try not to ask too quickly. It can be annoying; give them some space to use your products or enjoy your service so that they can write a proper review. Ensure that you keep the follow-up email simple though. Customers might shut off completely if you keep disturbing them.
Treat your customers well
Customers will be happy to leave reviews for your online shop if you treat them just right. This includes being patient with them all through the buying journey, answering …